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Introducing Our New Phone Set-Up for an Enhanced Patient Experience

At The Orthopaedic Group, P.C., we take pride in providing exceptional care and services to all our patients. In line with this commitment, we are excited to introduce our new phone set-up, which promises to enhance your experience when you call our clinic.

Starting this month, if all lines are busy, our new phone system will prompt you to make a few selections and leave a message rather than wait on hold. Our office will call you back when one of our phone room team members is available; this is typically within the same day for calls made before 4 p.m. Urgent calls will be fast tracked with high priority. This innovation is geared towards reducing wait times and ensuring that your call is attended to promptly and efficiently.

We want to assure all our patients that our new phone set-up is part of our ongoing efforts to improve your experience with us. Our focus remains on providing you with timely, efficient, and compassionate care at all times.

We encourage all our patients to take advantage of our new phone system and leave a message if prompted, rather than hang up and call back. We value your feedback, and if you have any suggestions or concerns, please do not hesitate to let us know.

At The Orthopaedic Group, P.C., we are committed to your health and well-being, and we look forward to serving you better with our new phone set-up.

For more than 40 years, patients throughout the Gulf Coast have chosen our orthopaedic doctors at The Orthopaedic Group, P.C., for specialized care in the spine, shoulder, elbow, hand, and wrist, hip, and knee, and foot and ankle.

Our fellowship-trained doctors have extensive education and experience in evaluating, diagnosing, and treating all orthopaedic injuries and conditions.

Experienced, Expert care for over 40 years.

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