patient resources

Billing & Insurance

We are growing to serve you.  Visit one of our 5 TOG locations, 4 satellite clinics & 4 physical therapy locations.

At The Orthopaedic Group, P.C., our account specialists are available to assist you with your billing and insurance needs. The following information is provided to assist you in contacting us and understanding our billing and insurance policies and processes.

Billing

Statements are sent each month for balances due from our patients. Because it is a comprehensive document, this monthly statement contains a good deal of information in a small space. Once you become familiar with the format, it will answer many of your questions. For example, statements will reflect your unpaid balance and contain a detailed listing of all services provided. Your statement will also indicate the total of all claims filed with your insurance company as well as any payments made by them. If after a thorough review of this document, you still have a question about your bill, please call our business office at (251) 450-2754.

Conveniently pay your medical bills online with our easy bill pay service!

PayMyDoctor.com is an easy way to sign up for e-statements and pay your doctor bills online. With PayMyDoctor you can access your secure medical financial statements 24/7, make full or partial payments right from your phone, tablet, or computer.

Insurance

Please bring your insurance card with you when you come to the office. It will contain all the information we need to file your claim. We participate in the following major third-party payment programs:

  • Medicare
  • Blue Cross and Blue Shield (including PMD)
  • United Healthcare
  • Aetna PPO
  • Cigna


Office Hours & Contact Information

Billing Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.

Billing & Insurance Phone: (251) 450-2754

Mailing Address:
P.O. Box 86144
Mobile, AL 36689-6144

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